Joining us July 1: Laura Linner, MA, LICSW

Laura (she/her) genuinely loves this work and brings authenticity, hope and humor to sessions with individuals and families. She considers it an honor to have the opportunity to walk alongside others in recognizing, accessing, and developing their own resiliency, and in building a rich, full and meaningful life (as they define it!). Laura is mindful of creating a non-judgmental, anti-oppressive, anti-racist, LGBTQIA-affirming space for the clients with whom she works. She views therapy as a collaborative process and values feedback from clients.

Laura’s foundational clinical training is in non-directive Rogerian client-centered therapy from her time as a clinical intern then post-graduate psychotherapy fellow in a group practice in Chicago. This humanistic approach continues to serve as the clinical underpinning of her work with clients. That being said, Laura takes an eclectic approach and aligns with concepts of clinical pragmatism – offering and using what therapeutic intervention works - tailored to each individual. Laura sees therapy as an opportunity to pause, reflect, and take an inventory of how our lives are going, identify what’s working and what isn’t, and make effective change in moving closer to the life we hope for ourselves. Laura brings an attitude of openness, curiosity and compassion with clients. She has benefitted greatly from her own therapy over the years and strives to provide a similarly beneficial experience to those with whom she has the honor of working with.

Laura is trained in, integrates, and draws from a number of therapeutic approaches including Acceptance and Commitment Therapy, Cognitive Behavioral Therapy, trauma-informed therapy (TF-ACT and TF-CBT), CBT for psychosis (CBT-p), ACT for psychosis, psychodynamic theory, polyvagal theory, motivational interviewing, harm-reduction, and also employs a neuroscientific lens to reinforce concepts of regulation, zones of optimal functioning and neuroplasticity/opportunity for growth and change. Laura is also trained in child-centered play therapy from when she worked with youth impacted by domestic violence.

Laura completed her graduate degree in clinical social work at The University of Chicago’s School of Social Service Administration. For the past four years, Laura has worked for the University of Minnesota Department of Psychiatry as an individual and family therapist specializing in first-episode psychosis and schizophrenia spectrum disorders. She has a passion for working with individuals and families in processing new diagnoses and identifying ways of being that work for all who are impacted in their own unique ways. Prior to this, Laura has experience providing therapy and support to individuals in life transitions, relationship challenges, identity exploration and development, finding a sense of meaning and purpose, working through grief and loss, coping with the impact of domestic violence and trauma, and effectively coping with life stressors. She has also worked both internationally and stateside in violence recovery services and human rights work. Diagnostically, Laura has experience working with individuals who have been diagnosed with anxiety, depression, PTSD, OCD, disordered eating, substance use disorders, mood disorders, dissociative disorders, and schizophrenia spectrum disorders.

Laura believes an individual is not their diagnosis, and joins alongside clients to explore meaning of diagnosis in a way that is adaptive and feels authentic to them.

Laura believes life and humans can be messy, confusing, amazing, doubtful, inspired, worried, scared, brave, determined, hopeless, hopeful and many more things all at the same time. Laura is inspired by people’s willingness and ability to move into discomfort, try new ways of being and make change in ways that feel valuable to them, and she is grateful for being able to provide support along the way.

When Laura isn’t working she enjoys reading, spending time with family and friends, snuggling her two cats, needlepointing, watching cooking shows, trying to learn to cook herself, playing outside and learning.

Welcoming in December: Amber Phelps

Amber (they/them) is a Licensed Alcohol and Drug Counselor (LADC) and working toward becoming Licensed Professional Clinical Counselor (LPCC). They are passionate about working with individuals, families, and couples by utilizing harm reduction, trauma-responsive care, and providing culturally affirming therapy to help people embrace recovery from a holistic approach. They are trained in Eye Movement Desensitization and Reprocessing (EMDR) to help survivors of trauma manage symptoms and to assist people to discover their hope from within to achieve their recovery goals. Amber uses a collaborative approach to therapy and is experienced with treating and diagnosing PTSD, depression, anxiety, dissociative disorders, substance use disorders, mood disorders, and schizophrenia spectrum disorders.

They have nearly 10 years of varied experience working with survivors of complex and historical trauma, people experiencing homelessness, substance use treatment, crisis intervention, case management, and community-based harm reduction programs. Amber graduated from St. Mary’s University of Minnesota with a MA in Counseling and Psychological Services and a Graduate Certificate in Addiction Studies. In addition to this, Amber has specialization in working with diverse populations as an intersectional, sex-positive, and social justice oriented therapist.

In their free time, Amber enjoys spending time with their family by hiking, thrift shopping, and going to concerts.

Going Out On A Limb With: Pam Hyatt, MSW, LICSW

To try and capture Pam is analogous to trying to capture all the elements of nature at once: she’s grounded like the earth, occasionally enjoys playing with fire (when it’s appropriate and relatively safe), understands the inherent duality of water’s gentle and abrasive force, and is always running a little late, which is why she can run like the wind! These elements, and being able to hold space for the different parts of people, contribute to her being an excellent clinician. Her dynamic nature allows her to access different parts of herself and her experiences to relate, inform, and improve a client’s experience of their situation.

She’s able to provide various elements to her clients because she knows what it is to have to go through the darkness and find the light again (and again...). At fifty, around the same time she went to graduate school for counseling, she decided she wanted to become the kind of wise woman she had always wanted to have in her own life. Today, she still aspires to provide others with genuine acceptance, understanding, and unconditional support with a hearty dose of “tough love if needed” that so few people get to have in their life. Whether she’s giving away hugs at the Pride Festival, with her family, or working with clients, she feels “grateful” for the opportunity to “sit in all the ick” with people who “genuinely want better for themselves and just don’t have the right support to get there.”

One thing you might find surprising about Pam: How many single mothers go to graduate school AND run for state leadership? That’s just who Pam is. She has a passion for Organizational Leadership, and armed with a Master’s Degree in the subject from St. Kate’s, she decided she wanted to be the change she wanted to see in the world. While she didn’t win that particular election, she continues to be an advocate for the queer, marginalized, and oppressed populations in the Twin Cities area.

On coping with the pandemic: Pam has always loved the arts and believes she was “blessed with the curse of being artistic.” She started with dance throughout her youth before finding theater in High School and college, which eventually evolved into a seven-year stint in the Chicago Improv scene. In the pandemic, finding a space for art and expression has become even more important to Pam. While she admits her primary coping has relied heavily upon time with her husband, quality calls with her granddaughters, and cooking, she attributes her current sanity to singing anything from showtunes to pop songs, streaming plays and movies, writing, and doing things that help her stay connected to the creative world.

Walk-Up Song: Based on the last paragraph, it might come as no surprise that Pam’s anthem is borrowed from Broadway. Written by Dolly Parton and performed with the ensemble cast of 9 to 5 (including all-stars like Allison Janney and Megan Hilty), “Change It” has a quirky melody and a simple call to action: “Somethin’ gotcha down? Gotcha chained and bound? Well, break it.” It might be an overly simplistic analogy for Pam’s work as a therapist, but there is something about the song that perfectly captures what sets Pam apart from so many other clinicians: she…

…isn’t going to sit back and endlessly validate you. Having been through so much in her life, she knows there’s no getting unstuck without personal agency being involved in the process.

Professional pet-peeve: One of the best things about Pam is that she’s not an unclear person. She’s direct, assertive, curious, and communicative in the therapeutic process, and in her life. While she does believe in unconditional positive regard for her clients, her pet-peeve comes from the mispractice of that same orientation. Pam believes that unconditional validation and support can accidentally enable client’s stuckness, impair client growth, and prevent clients from learning how to get more comfortable with the discomfort they are experiencing. From Pam’s perspective, unconditional positive regard means you know clients are capable of more and therapists are willing to “push people, even if it’s just a little bit past where they think they’ll be comfortable.”

Favorite tool in the Therapist Toolbox: Pam has a very diverse caseload. From queer children to conservative, older couples, Pam tailors her toolbox to meet each client where they are at because the tools that work in one space don’t always translate. However, Pam has found one tool that transcends demographics entirely: Self-of-the-Therapist. This tool is when a unique therapist shares more of their personality, experience, world view, and belief systems with clients in order to create a genuine sense of connection, intersubjectivity, and attachment with a unique client. While that might sound like Pam just talks about herself a lot, what it actually means is that she uses her deep well of human experience to inform and relate to others in order to normalize absurd, upsetting, or uncomfortable experiences clients may be experiencing.

If you have any questions about Pam, her approach, or think she might be a fit for you, please reach out to us at bizoffice@birchcounseling.com. Otherwise, stay tuned for our next blog post where we put the spotlight on Self-of-the-Therapist, and how Pam incorporates it into her approach.